The Lionbridge LCX vendor portal is the main vendor portal for Lionbridge (https://www.lionbridge.com). There is only one instance of this system running. We recommend that you set up the Auto-approve functionality for Lionbridge's portals, because they mostly work on a first come-first served basis.

Use cases:

BeLazy supports integration with Lionbridge LCX through a comprehensive connector that enables seamless vendor workflow management. The main use cases where the LCX integration is valuable:

  • You receive job offers from Lionbridge through LCX and want these managed in your business management system or tracker
  • You want automatic job acceptance and delivery workflows for first come-first served offers
  • You need automated project delivery when completed in your business management system
  • You want to deliver projects back automatically when they are completed in your business management system or tracker, or update your system based on manual completion in LCX

Integration type:

The Lionbridge LCX integration impersonates users through the LCX vendor portal web interface using internal APIs. This implementation provides secure access while respecting the portal's permission structure and access controls.

Requirements:

There are no requirements to use the Lionbridge LCX portal other than having a valid username and password. To use the Lionbridge LCX vendor portal, you will only need the URL, user name, password that you use on the portal. We recommend configuring synchronization based on incoming emails only, as Lionbridge requests this to decrease the load on their servers.

 

Expected URL format:

The URL is always https://lcx-jobboard.lionbridge.com/
 

Lionbridge LCX-specific configuration:

No additional connector-specific configuration options are available for Lionbridge LCX. The integration automatically adapts to the portal's offer system and delivery requirements.


Functionalities and connector-specific information:

  • Unit of acceptance: Job
  • Multiple target languages: Not supported, only through bundling
  • End Client, Workflow: End client and workflow extracted from job details
  • Pricing: Both fixed pricing and dynamic pricing supported - dynamic pricing is extracted but not modified afterwards
  • Project exclusion: Not supported
  • Download source and reference files: Supported - files may come from LCX or Lionbridge TMS
  • Delivery: Supported - new offers are automatically displayed and projects are delivered automatically
  • Manual delivery detection: Supported, with delivery time being the exact time of delivery
  • Linguist assignment: Not supported - LCX portal does not support this functionality
  • Project bundling: Supported
  • 2-factor authentication: Not supported
  • Data synchronization: All information that appears in the Lionbridge LCX portal appears in BeLazy
  • Email-based synchronization: Recommended approach to reduce server load as requested by Lionbridge


Typical issues and how to resolve them:

  • Synchronization: By default, the connector is synchronized every 30 minutes, but you can also synchronize immediately once an email with a new job offer comes in.
  • Project bundling and workflow structure: Each workflow in LCX is single-step. You can use the job bundling to turn consecutive steps such as translation, revision into one workflow in your business management system or tracker. For tasks like LQA or LSO for the same project, we recommend using task bundling, meaning they are added under the same project in Plunet, XTRF Classic and any custom integration under a new task or item. Daily and monthly project bundling and project bundling creating one project with different language pairs are supported.
  • Instruction mapping: All instructions are extracted from the various instruction fields in LCX, and can be automatically reused in your customizable, client and program-specific instructions to the project managers and the vendors.
  • File source variability: Files may be downloaded from either LCX directly or from Lionbridge TMS depending on the project setup. The integration handles both sources automatically.
  • Dynamic pricing handling: While both fixed and dynamic pricing are supported, dynamic pricing values are captured at the time of job acceptance and need to be updated manually if prices change later in the Lionbridge system.


Connector-specific data extracted: See here.