Smartling is only used by enterprise customers. Language service providers are often users of this system as vendors.

Use cases:

The Smartling integration allows you, as a vendor, to list and reassign projects on your customers' Smartling instances. You need a Translation Resource Manager or an Agency Account Owner account.


You only need your username and your password.

Expected URL format:

The URL is If you have difficulties logging in, let us know.


  • You can set up a naming convention for the projects.
  • You can set up your business management system customer.
  • You can map project names to specializations in your business management system.
  • You can select the business management system service also based on Smartling workflows. 
  • You can map your analysis brackets to your internal analysis.
  • Language codes need to be mapped between the systems.
  • You can map vendors.

Functionality supported:

  • String-based and file-based workflows are supported.
  • Jobs that have no deadline or jobs that have a deadline which expired less than a month ago are picked up by BeLazy, old jobs are not.

Functionality not supported:

  • Downloading files is not supported.
  • Strings outside jobs are not supported.

Vendor assignment functionality:

  • Vendor assignment functionality is available.
  • Vendor creation functionality is not available. The Translation Resource account needs to be added to the workflow manually when you add a new translator.

Fuzzy match rates:

  • In the fuzzy match rates, you will have the following values:
Match rate on BeLazy interfaceMatch rate on Smartling interface
SMARTMATCH-100.0Perfect match